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Table 2 Analysis of conversations with the chatbot impersonating a patient

From: The feasibility of using generative artificial intelligence for history taking in virtual patients

No

Word Counts (Sentences)

Instances of implausible answers by chatbot

(words / uttterances, %) *

Questions by Student Doctor

Answers by Chatbot

Inarticulate words

Halluci-nations

Missing important information

Total

1

301 (24)

234 (23)

1

5

0

6

2

244 (21)

389 (56)

4

0

1

5

3

185 (17)

387 (50)

11

0

1

12

4

211 (18)

132 (19)

7

0

1

8

5

242 (16)

183 (19)

0

2

1

3

Total

1,183 (96)

1,325 (177)

23 (1.7%)

7 (0.5%)

4 (0.3%)

34 (2.6%)

  1. * Since word counts cannot be performed on cases of ‘missing important information’, which are not stated by the chatbot, each sentence with missing important information was counted as an utterance